Shipping Policy
Handling Times
We make every effort to process all orders on the same business day and ship them either the same day or the following morning. 🚚
*Exceptions may apply during promotional and busy holiday periods. 🎉
**If you’re ordering for a special occasion, be sure to consider our processing and shipping timelines.
Shipping Times
Australian Orders-->
Standard shipping: 3-6 business days
Express shipping: 2 business days
New Zealand Orders-->
Standard shipping: 4-7 business days
Express shipping: 2-5 business days
India Orders-->
Standard shipping: 7-11 business days
Express shipping: 5-8 business days
United States Orders-->
Standard shipping: 5-9 business days
Express shipping: 3-6 business days
Important Notes
- All shipping charges are non-refundable. 💸 If you need to modify your shipping method or have made an error, please Contact Us within 24 hours of placing your order. ⏳
- We are not responsible for delays caused by customs clearance, local duties, taxes, or issues during transit. 🚫 Refunds will not be issued for delays caused by Australia Post if the parcel is successfully delivered. 📦
- My Magnet Pro is not responsible for:
- Mistakes made by Australia Post 📮
- Incorrect addresses provided by customers 📍
- Damage caused by the postal service 🚚
- PO Box issues 📦
- Stolen packages after delivery 🚨
Tracking Details
Once your order is dispatched, you will receive an email notification. 📧 If you have selected tracked shipping, Australia Post will send tracking updates, including estimated delivery times and delivery management options. These emails may take up to 24 hours from the shipping confirmation time to appear in your inbox. If you do not receive your shipping notification email, please check your spam folder or Contact Us for assistance.
Track your order here: https://auspost.com.au/mypost/track/search